It would be surprising to claim that government offices in Nepal are functioning properly providing all kinds of services on time with no hassle. But government records say exactly that. Following several complaints from various walks of life, the government launched a programme “service with compensation” at the beginning of Nepali New Year.
The plan was targeted at six government offices with the highest traffic of people and monetary transactions, and where corruption was more likely, including Department of Foreign Employment, Department of Immigration, Department of Land Tax, and Department of Transport Management.
The plan states that if any public work is delayed for whatever reason at these offices, line officials will be liable to pay compensations. The compensations may not be just monetary; the official may lose out on government facilities including foreign visits and promotions.